At Port Answer

You decide how you want your calls handled. Our agents do the work:

  • transfer calls
  • take messages
  • answer routine questions

as if they are in your office. And you pay just for the time our staff is working for you.

Appointment Scheduling

It's annoying and expensive to have missed appointments. Best practices show that appointment confirmations greatly reduce missed appointments. And other patients could have shown up if only they knew you would be available. Your nurses could confirm appointments if they had time. As could your receptionists. However, it's usually a fill in or low priority in the tasks they need to perform.

So let our agents do the confirmations or changes in schedules for you. With access to your schedule on a private network, our agents can confirm, reschedule or make appointments for your office. All with the privacy your patients expect and HIPPA requires. The value you receive from having fewer missed appointments is directly measurable.