It's inevitable. When patients or clients call, they seem to all call at the same time. It's frustrating for your receptionists to be working with one caller and have three more on hold. Then your patients get impatient when they get a busy signal or a voice mail system. Port Answer can help.
With "No Answer call forwarding" from your telephone provider, we can augment your receptionists when they are busy. We simply ask the same questions they would, take the same messages, change or confirm the same appointments ... just like your receptionists would.
But you only pay us for the time they spend on our account. You don't pay employee taxes, vacation pay, lunch breaks, or any of the other benefits that your employees have. And, our agents are always there for you 24 hours a day, 7 days a week, 365 days a year.